The iSolved quick read
- You need payroll + HR + time in one platform
- You're growing past basic payroll
- You're multi-state
- You're a tiny business
- You want self-serve, transparent pricing
- You only need basic payroll
| Best fit | Growing small-to-midsize businesses |
|---|---|
| Weakest fit | Microbusinesses |
| Starting price | Quote-based — contact sales for pricing |
| Pricing transparency | Limited — quote-based, expect a sales conversation |
| Payroll tax support | Good — federal, state, and local filings included |
| Contractor support | Good — 1099 payments and year-end filings |
| W-2 support | Full-service, included in paid plans |
| Multi-state support | Strong — handles employees across U.S. states |
| Benefits | Strong — broker-supported health, 401(k), HSA/FSA, workers' comp |
| HR tools | Strong — onboarding, HRIS, performance, and handbook tools |
| Accounting integrations | QuickBooks Online, Xero, and common partners |
| Setup difficulty | Moderate |
| Support quality | Strong — phone, chat, and email; priority on higher plans |
| Overall rating | 7.9 / 10 |
A CPA's take on iSolved
As a CPA and business owner, I care less about whether payroll software has the longest feature list and more about whether it helps a business owner avoid expensive payroll mistakes. The right payroll provider should make tax payments, filings, employee onboarding, contractor payments, and year-end forms feel routine — because payroll is one area where small mistakes can create real compliance problems.
Breadth. iSolved covers payroll, HR, time, and benefits in one platform.
Pricing transparency. Get itemized pricing for modules and implementation.
Growing employers ready for HCM but not enterprise.
Smaller businesses should compare Gusto, OnPay, and QuickBooks Payroll first. Larger ones should compare Paylocity, Paycor, and ADP Workforce Now.
A 30-second decision
- You need full HCM
- You're growing through midmarket
- You're multi-state
- You only need payroll
- You want published pricing
- You're a tiny business
Who iSolved is best for
- Growing small-to-midsize businesses
- Employers wanting payroll + HR + time + benefits
- Multi-state employers
- Microbusinesses
- Contractor-only or solo owner
- Cost-driven buyers
iSolved pricing
Payroll pricing changes frequently. Always confirm current pricing on the provider’s site before signing up.
iSolved uses customized pricing. Ask for detailed module pricing, implementation fees, payroll processing fees, and year-end form costs.
- Payroll
- HR
- Time and attendance
- Benefits administration
- Workforce management
- Quote-based through partner channel — pricing varies by reseller.
- Implementation fees are common.
See current iSolved plans and offers.
Feature scorecard
Payroll features
- Unlimited payroll runs
- Direct deposit
- Multiple pay schedules
- Bonus, off-cycle, and reimbursement runs
- Employee self-service portal
- Federal, state, and local payroll tax calculation
- Automatic deposits and filings
- Quarterly and annual filings
- Tax-notice support
- 1099 contractor payments
- Year-end 1099-NEC filings
- Multi-state payroll supported
- Remote-employee tax setup
- W-2 generation and filing
- 1099 generation and filing
- Employee/contractor year-end form access
HR, benefits, and compliance tools
- Employee records and HRIS
- Onboarding workflows
- PTO tracking
- Performance and recruiting tools (on relevant tiers)
- Employee handbook templates
- Health, dental, and vision (broker-supported)
- 401(k) and retirement
- HSA / FSA
- Workers' comp
- Commuter and ancillary benefits
- New-hire reporting
- Federal, state, and local payroll tax filings
- W-2 and 1099 year-end filings
- Tax-notice support
Ease of use and setup
- Modern web interface
- Self-serve employee onboarding where available
- Mobile experience for employees
- EIN
- State payroll tax account numbers
- State unemployment account numbers
- Employee information (I-9, W-4)
- Contractor information (W-9)
- Prior payroll history
- Bank account for funding
- Pay schedule
- Benefits information (if any)
- Workers' comp details (if any)
- Accounting software login
- PTO policy
- Existing payroll provider info (if switching)
Integrations
- QuickBooks Online
- Xero
- When I Work
- Homebase
- Deputy
- Available through provider or partner networks
- Common SSO and HRIS connectors where applicable
PayrollSignal take: Integrations matter because payroll is rarely isolated. If your payroll system doesn’t talk cleanly to your accounting software, time tracking, or benefits tools, you may end up spending more time fixing payroll than running it.
Customer support
| Support feature | Available | Notes |
|---|---|---|
| Phone support | Yes | Dedicated rep at higher tiers |
| Chat support | Yes | In-app chat |
| Email support | Yes | Available across plans |
| 24/7 support | Depends | Varies by plan / module |
| Dedicated representative | Yes | Common at midmarket+ tiers |
| HR advisor access | Yes | Included on HR-focused plans |
| Tax-notice support | Yes | Included with full-service payroll |
| Setup support | Yes | Assisted onboarding standard |
Payroll support matters more than ordinary software support because payroll problems often have deadlines attached. A login issue is annoying. A missed payroll tax deadline can be expensive.
iSolved pros and cons
- Full HCM (payroll, HR, time, benefits)
- Scales into midmarket
- Strong workforce management
- Quote-based pricing
- Implementation can be heavier
- Less brand recognition than ADP or Paychex
- Overkill for the smallest businesses
Which businesses should use iSolved?
Use Gusto, OnPay, or QuickBooks Payroll.
Compare smaller-business tools first.
iSolved's sweet spot.
Strong multi-state.
Benefits administration is a core strength.
Workday and Paycom compete at this scale.
PayrollSignal Fit Meter
Watch-outs before you buy
- Get itemized pricing including implementation.
- Confirm year-end form costs.
- Compare against Paylocity, Paycor, and ADP Workforce Now.
Best alternatives to iSolved
Stronger engagement and analytics.
iSolved is often more flexible at smaller midmarket sizes.
Best for: Comparable midmarket HCM
Strong recruiting and onboarding.
iSolved leans more workforce-management-heavy.
Best for: Growing SMB-to-midmarket buyers
Massive ecosystem.
iSolved often feels more SMB-friendly.
Best for: Brand-name midmarket HCM
Not sure if iSolved is right for you?
Payroll companies can look similar on the surface, but the best choice depends on your employees, contractors, states, benefits needs, HR support, accounting software, and growth plans. Take the free PayrollSignal quiz and get a recommendation built for your business.
How we reviewed this provider
We review payroll providers based on small business fit, not just feature count. A provider can have many features and still be the wrong choice for a very small business if it’s too expensive, too complex, or unclear about pricing.
| Category | Weight |
|---|---|
| Payroll functionality | 20% |
| Payroll tax & compliance support | 20% |
| Pricing & transparency | 15% |
| Ease of use | 15% |
| HR, onboarding & benefits | 10% |
| Integrations | 10% |
| Customer support | 5% |
| Scalability | 5% |
Our ratings are intended to help small business owners choose payroll software based on fit. A lower-rated provider may still be the better choice for a specific business if its pricing, integrations, service model, or HR features better match that business’s needs.
iSolved FAQs
The bottom line
iSolved is a legitimate payroll/HCM platform for businesses that need more than payroll.
If you already know iSolved fits your needs, you can check current pricing below. If you’re still comparing options, take the free PayrollSignal quiz first.